Using shared templates

To share your template with other users:

1. Set up shared access to the template. You can set up access for specific users, or your entire organization.

2. Enable the template in the personal settings.

Setting up access to a template

To change access settings for a template:

1. In the left-hand panel, click  Settings ⟶ Templates. You can also follow the link: https://tracker.yandex.com/settings/templates/issues.

2. Select the tab you need:

   • Issues to edit issue templates.
   • Comments to edit comment templates.

3. Click Queue and Owner to filter out the templates if required.

4. Next to the template, click →  Set up access.

5. Add users or groups who will have access to the template.

6. Select the actions that you want to allow the user or group:

   • View: Users can open the template by clicking the link.

   • Edit: Users can edit the template and save the changes.

   • Configure access: Users can delete the template and manage access settings for other users.

7. To remove a user or group from the list, click on the right.

8. Click Save. If the user has access rights to the template, they'll see it in their list of available templates.

How to change the template owner

1. Next to the template, click →  Set up access.

2. In the settings window to the right of the current owner's name, click and specify the new owner.

3. Click Save.

Sharing a template

To share a template with a colleague, click →  Copy link next to the template.

Enabling a shared template

To enable a shared template and apply it when creating issues and adding comments:

1. Check that you have permission to view the template.

2. Adjust the toggle switch to the right of the template to a colored state.