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    • How Yandex Tracker works
    • Enabling and managing access
    • Working with Yandex Tracker
    • Tutorials
    • Configuring queues
    • Working with issues
      • Creating an issue
      • Editing an issue
      • Editing text
      • Setting up an issue reminder
      • Logging spent time
      • Adding an issue field
      • Viewing issue change history
      • Viewing the queue workflow
      • Getting access to an issue
      • Exporting an issue to DOC
      • Creating an issue chat in Yandex Messenger
      • Deleting an issue
    • Structuring issues
    • Projects, portfolios, and goals
    • Boards
    • Finding issues
    • Notifications and subscriptions
    • Yandex Tracker mobile app
    • Dashboards and widgets
    • Reports
    • Gantt chart
    • Automations
    • Issue and comment templates
    • Configuring an SLA for issues
    • Integration with other services
    • Developer tools
    • API reference
    • Managing a Yandex Cloud organization
    • FAQ
    • Support
    1. Working with issues
    2. Getting access to an issue

    Getting access to an issue

    Access permissions for issues are determined by the queue settings.

    If you do not have sufficient rights to access the queue page and its issues, contact the queue owner or your company's admin. The name of the queue owner is usually specified in the access restriction message.

    If you can access the queue page but some of the issues remain inaccessible, these issues may include components with limited access. Make sure also to contact the queue owner.

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    Viewing the queue workflow
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    Exporting an issue to DOC