Logging spent time

In Tracker, you can keep track of the time spent on the issue. With time tracking, you can plan project deadlines and budgets more effectively and identify the problem areas in how your team handles the issues.

You can choose from two time tracking options:

Basic time tracking

Basic time tracking offers three parameters for estimating work effort:

  • Original Estimate. We recommend specifying the time you plan to spend on the issue before you begin.

  • Estimate. Use this field to estimate how much longer you plan to work on the issue.

How the Estimate field value changes

If the Estimate field contains a value, it updates with each new Time Spent entry:

  • If you leave the Original Estimate field empty, whenever you add a new time entry, the value of the Estimate field will decrease by the specified amount of time.

  • If the Original Estimate field contains a value:

    When the Time Spent value is greater than the Original Estimate, the value of the Estimate field decreases by the difference between the other two fields.

    Subsequently, whenever you add a time entry, the value of the Estimate field will decrease by the specified amount of time.

Logging spent time

  1. In the top right corner of the issue, select Actions Add time spent.
  1. Fill in the Time Spent field.

    If you omit the unit, the field will default to the time unit specified in the queue settings. For example:

    • 1 week and 3 days: 1н 3д.
    • 3 hours, 20 minutes, 30 seconds: 3ч 20м 30с.
    • 4 hours and 30 minutes (if you set minutes as the time unit): 270.
    • 4 hours and 30 minutes (if you set hours as the time unit): 4.5 or 4,5.
  2. Fill in the other fields if needed:

  3. Click Save.

You can add multiple entries, and the specified time will be added together.

You can change Time Spent entries only with an API request.

Time spent can be specified by the assignee or other users with access to the issue. The report on time spent shows a separate total for each employee who logged time for the issue.

Viewing time spent

You can view the time spent in the Time Tracking parameters on the issue page or in the report on time spent.

If the issue doesn't feature Time Tracking parameters, add them:

  1. Click  Edit parameter list in the right panel below.
  2. In the Time Tracking category, select Time Spent and Estimate.

Advanced time tracking

With advanced time tracking, you can:

  • Edit or delete Time Spent entries without API access.
  • Enable automatic tracking of the time spent.
  • Add the issue progress bar.
  • Change the time display format.
  • Specify the time as an integer or a decimal.

If you want to switch to advanced time tracking, enable this option in the queue settings:

Logging spent time

  1. Open the time tracking section using one of the following methods:

    • In the top right corner, click Actions Add time spent.

    • In the right panel, click Time Tracking.

  1. Fill in the Time Spent field.

    If you omit the unit, the field will default to the time unit specified in the queue settings. For example:

    • 1 week and 3 days: 1н 3д.
    • 3 hours, 20 minutes, 30 seconds: 3ч 20м 30с.
    • 4 hours and 30 minutes (if you set minutes as the time unit): 270.
    • 4 hours and 30 minutes (if you set hours as the time unit): 4.5 or 4,5.
  2. Fill in the other fields if needed:

  3. Click Save.

Viewing and editing the entry history

  • To view an issue's time tracking entries, hover over Time Tracking in the right panel and click History of time tracking records.

  • To edit the Time Spent or Comment value, hover over the entry and click Edit. Only the author of the worklog entry can change the entry.

  • To view the change history of the entry, hover over the icon that appears after the first edit.

  • To delete an entry from history, hover over it and click Remove.

You can edit the history of entries only if the queue settings have the Allow the assignee to edit logged time option enabled.