Managing access rights

Only a user with the Owner role and verified site ownership can manage other users' permissions, including assigning, editing, and revoking roles.

Assigning access rights

To transfer the rights:

  1. Go to Settings → Manage access. You can also go there from the My sites page.
  2. In the User list section, enter a username.
  3. Select the role you want to assign and click Add.
Display example (design may change)

Role descriptions

Each user can have only one role. You can't assign multiple roles to one user.

Note

Users with any role have access to the site on Yandex Merchants.

Owner

To get this role, you need to verify site ownership.

The Owner role gives you full control over the site in Yandex Webmaster. This includes viewing and editing all information, as well as managing other users' permissions (editing and revoking roles).

One site can have multiple owners. You can view the list of site owners on the Manage access page. If you see that a user who shouldn't have this role is listed as a site owner, revoke the role.

Edit

Users with this role has full access to view and edit site information in Yandex Webmaster, but they can't assign or revoke other users' roles.

The role is automatically assigned to all users who were previously delegated these rights. The site owner can change it whenever they need.

View

Users with this role can view all site information, but they can't edit it.

Partial access

Users with this role have access to specific Yandex Webmaster tools and features, and they can only view and edit site information using those tools and features:

Indexing and search queries

All tools in the Indexing section:

Tools in the Efficiency section:

Search appearance settings
Manage feeds

Tools in the Display in search results section:

Tools in the Services and offers in search results section:

Manage reviews

The user who was assigned rights should log in to Yandex Webmaster with their Yandex ID and add the site. The rights are then verified automatically. To check for access rights, go to the Access rights page.

Editing access rights

Note

Only users with the Owner role can edit rights.

To edit the role:

  1. Go to Settings → Manage access.
  2. In the User list section, click the role next to the user.
  3. Edit the role and click Save.

The user will be notified about the role change by email. The role updates automatically. You don't have to re-add the site to Yandex Webmaster.

Transfer data to another Yandex ID

To transfer information about a site in Yandex Webmaster from one Yandex ID to another:

  1. Log in to Yandex Webmaster under the username you want to transfer the data to.
  2. Add the site and verify site ownership to manage it.

If you have previously given a user site access, and their Yandex ID has changed:

  1. Log in to Yandex Webmaster under the username you want to transfer the data to.

  2. Add the site.

  3. Change the Yandex ID to the one that can be used to assign roles.

  4. On the Manage access page, in the User list section, specify the username under which you added the site in Step 2, assign the role, and click Save.

The site information will be fully copied from the old Yandex ID to the new one.

Reset rights

Management rights to one site can be verified by several people. This is convenient if, for example, both the webmaster and the site owner want to keep track of things.

If you think that the site management rights were verified by a user who shouldn't have them, reset their access rights:

  1. Delete the changes made to verify the rights, depending on the method:

    • Remove the <meta name="yandex-verification" content="verification code of the user whose rights you want to reset"/> meta tag from the HTML code of the site's home page.

    • Remove the yandex_<verification code of the user whose rights you want to reset>.html HTML file from the site's root directory.

    • Remove the yandex-verification: <verification code of the user whose rights you want to reset> record from DNS records.

  2. In Yandex Webmaster, go to Settings → Manage access.

  3. Click Revoke role next to the username.

If you believe that access to the site was obtained by an attacker, use site protection guidelines.

FAQ

I was assigned rights, but they're not verified

  • Check the Yandex ID under which you're logged in to Yandex Webmaster. The username must match the one that the site owner entered when assigning the rights.

  • When the site owner assigns rights to a user, the site isn't added to that user account automatically. Add the site to Yandex Webmaster if you haven't done it yet.

  • Check what URL the site owner added to Yandex Webmaster and add the same one in your account. Note that the search engine treats https://www.example.com, https://example.com, http://www.example.com, and http://example.com as different sites.

If the problem remains, contact support.

I'm the site owner, but I can't assign rights to another user

  • Check what rights you have.

    To assign roles to other users, you must have the Owner role and verify site ownership using one of these methods: add an HTML file to your site's root directory, embed a meta tag on the home page, or add a TXT record to DNS.

  • If you were assigned the role by another user (for example, the webmaster who maintains your site), Yandex Webmaster won't recognize you as the site owner. Ask the user who previously assigned you the role to revoke it. This way, you can verify site ownership and get the Owner role.

    If you can't do that:

    1. Log in to Yandex Webmaster with your username.
    2. Remove the site on the My sites page. When a site is removed from Yandex Webmaster, no settings or statistics are lost.
    3. Add the site again.
    4. Verify site ownership using your preferred method.
    5. After verifying site ownership, you can assign the role to another user.

  • If you've verified site ownership but can't assign the role to another user:

    • Check site ownership in Settings → Manage access.
    • If site ownership is verified, contact support.
My rights have been reset

The indexing bot regularly monitors changes on your site and checks the verification code. This is done to promptly restrict access to the site for users who shouldn't have it.

If the verification code can't be detected on your site, the site returns to being unverified. We recommend that you make sure to keep the verification code on the site so that your rights aren't reset.

To restore the revoked rights, verify them again using any of the available methods. This will not affect the site statistics collected.

I'm the site owner, but I can't reset another user's rights

For Yandex Webmaster, the site owner is the user who verified their site management rights.

A user with rights assigned by someone else can't change the verification method or revoke someone else's rights on their own.

If you're the site owner but can't manage other users' rights:

  1. Go to Settings → Manage access and check whether you verified site ownership in Yandex Webmaster or you were assigned the role by another user (for example, the webmaster who maintains your site).

  2. If you were assigned the role by another user, they need to revoke it.

    Ask the person who assigned you the role to revoke it. If you can't do that, remove the site from Yandex Webmaster and add it again.

    When a site is removed from Yandex Webmaster, no settings or statistics are lost.

  3. After resetting the rights, verify your site management rights using any of the available methods.

Contact support

Tell us what your question is about so we can direct you to the right specialist:

To add a site to Yandex Webmaster, the server must respond to the main Yandex robot and the Yandex Webmaster robot with the HTTP code 200 OK (or redirect to a page that responds with the HTTP code 200 OK).

Check your server settings. Yandex robots are represented in logs as follows.

This error occurred because the required record wasn't found in your site's DNS. This could happen for the following reasons:

  • DNS information hasn't been updated yet (this may take some time). Try verifying your rights the next day.
  • A non-TXT record was created in the DNS.
  • A DNS record was created for another site. A search engine treats http://www.site.ru and site.ru as different domains. Therefore, TXT records for each of them are created separately.
  • The site supports both IPv4 and IPv6. Make sure that the site responds correctly at all IP addresses.

If you don't know how to make a DNS TXT record, contact the support team of the service to whose DNS servers your site is delegated. For example, this can be a domain name registrar.

To verify your site management rights using an HTML file, make sure the file content is strictly the same as specified in the service. If the file code contains page design elements, meta tags, or any other additional code, you won't be able to verify your rights.

If for some reason you are unable to create an HTML file with specific content, check the server settings. It may automatically add code when creating the page. In this case, use other methods of rights verification.

If the website works for both IPv4 and IPv6. Make sure that the site responds correctly at all IP addresses.

The Yandex Webmaster robot failed to view the main page of your site. This could happen for the following reasons:

  • The home page of your site redirects to another page (for example, to /index.html). In this case, we recommend changing the server settings so that it responds to the robot named Mozilla/5.0 (compatible; YandexWebmaster/2.0; +http://yandex.com/bots) with HTTP code "200 OK".
  • The home page of your site is not available. Check whether it opens in the browser.

  • The site supports both IPv4 and IPv6. Make sure that the site responds correctly at all IP addresses.

If there are no redirects from the home page and it opens freely in the browser, but you still can't verify your site management rights, contact us.

Check the following:

  • The meta tag that's required for verifying the site management rights should be placed inside the head element of the HTML code of the site's home page.

    <head>
...
<meta name='yandex-verification' content='XXXXXXXXXXXXXX' />
...
</head>

    If you add the meta tag to another section of the home page, you won't be able to verify your rights.

  • The site supports both IPv4 and IPv6. Make sure that the site responds correctly at all IP addresses.

When the main Yandex robot or the Yandex Webmaster robot accesses documents on your site, the server responds with a code other than 200 OK. Therefore, your rights can't be verified.

Check your server settings. Yandex robots are represented in logs as follows.

You need to configure the server so that it responds to a file request with HTTP code 200 OK. The rights to your website in Yandex.Webmaster should then be verified successfully.

If the website works for both IPv4 and IPv6. Make sure that the site responds correctly at all IP addresses.

When you delegate the rights, the site isn't automatically added to the account of the user the rights are delegated to. You should do this manually. After the site is added, the delegated rights are confirmed automatically.

You should also keep in mind that a search engine treats https://www.example.com, https://example.com, http://www.example.com, and http://example.com as different sites. Therefore, add exactly the same site address as was added by the user the rights are delegated from.

Verified site management rights may be revoked if the service robot fails to find the verification code during the next check, or if the site is unavailable.

The verification code is checked regularly and automatically. Therefore, we recommend that you not delete the code to ensure that your rights aren't reset. To restore the revoked rights, just verify them again by any means. This will not affect the site statistics collected.

Information provided by the service is confidential and is intended for site owners or other authorized individuals. Therefore, managing a site in Yandex Webmaster requires verification. If you don't want to verify your rights, you won't be able to use the service.




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