You're reading Help for the Yandex Start on Android.
Help for Yandex app on Android →
Help for Yandex app on iOS →

Yandex Start and user data (Android)

When you use the app, Yandex collects data and sends it to its servers. Yandex processes all data according to the terms of the Privacy Policy, Cookie Policy, and the Yandex Start for Mobile Devices User License Agreement.

To protect your data, please follow the general guidelines on protecting personal information.

If you have any questions or problems, please contact support.

What data does Yandex Start share?

Data type

Reason for sharing

How to disable sharing

Location

Improving search quality

Generating:

  • Search suggestions
  • Cards with news, weather, traffic information, and so on
  • Push notifications *

You can turn off location sharing in your device's system settings.

User's region

Improving search quality

Adapting app interface

Generating:

  • Search suggestions
  • Push notifications *

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

Country code, operator code

Improving search quality

Generating push notifications *

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

Time zone

Adapting app interface.

Generating push notifications *.

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

Search history

Generating search suggestions based on user interests

Search personalization

To disable it in Yandex Start:

  1. Go to  (profile picture) → App settings.

  2. Enable Save search history.

Phrases you said

Activation and work of Alice (voice assistant)

You can turn off data sharing in the device's system settings.

A photo from a camera or an image stored on your mobile device

Image search

The user sends the photo or image.

You can turn off data sharing in the device's system settings.

Information about likes and dislikes in Yandex Music

Generating a music card

Yandex Music personalization

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

Data transfer type

Adapting app operation for low-speed data transfer

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

Wi-Fi parameters

Determining user coordinates

Ability to connect external devices

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

Data transfer volume

Improving app performance

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

Device language

Localization and adaptation of the app interface.

Generating push notifications *

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

Font size

Screen orientation

Adapting app interface

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

Device specifications (model, manufacturer, OS name and version, and screen size)

Improving app performance

Adapting app interface.

Generating push notifications *

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

App crash reports

Improving app performance

Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start.

Statistics (occasionally):

  1. Device specifications (model, platform, OS version, and Yandex Start app version)
  2. Device region and language
  3. Navigation statistics
  4. Browse history
  5. User queries
  6. Opened video and audio files
  7. Changes to Yandex Start settings
  8. Yandex Start processes
  9. Cookie files (for example, location cookies)
  10. Other statistical data (such as user actions and HTTP referrer).
  11. Special features

Сounting the total number of Yandex Start users and collecting other statistics.

Alert

The data is anonymized. The Yandex Start team uses it to analyze aggregated statistics. This doesn't threaten the security of your personal data.

  1. Go to  (profile picture) → App settings.

  2. Under More, disable Make the app better.

View the site rating:

  • Website address.
  • Device IP address.
  • The User-Agent string.

Improving app features and personalization.

To disable Reviews:

  1. Go to  (profile picture) → App settings.

  2. Disable the Display review counter on-page option.

Send a site review:

  • User login.
  • Unique user identifier.
  • Website address.
  • Device IP address.
  • The User-Agent string.
  • Site rating.
  • Comments on the rating.

Save website ratings and comments.

To disable Reviews:

  1. Go to  (profile picture) → App settings.

  2. Disable the Display review counter on-page option.

If certain data collection can't be disabled in the app or device system settings, but you don't want to share that data, you need to delete Yandex Start.

Manage personal data

When you use Yandex services, they save your data, for example, your search queries. We store this data with utmost care and make sure it's well-protected. Our repositories comply with SOC 2, which is one of the most reliable international standards for managing user data.

You can manage your personal data on the Your data on Yandex page.

  1. Go to Your data on Yandex and make sure that you're logged in with the correct Yandex ID.
  2. Click Download data.
  3. Tap Create archive.

When the archive is ready, Yandex notifies you by email that you can download it. If you don't have a Yandex email, you have to check the archive loading status on the page.

Note

The archive is password-protected. To learn how to get a password and open the archive, go to Yandex ID Help.

  1. Go to Your data on Yandex and make sure that you're logged in with the correct Yandex ID.

  2. In the Delete data section, click the service name. You'll see a list of all data types that Yandex stores for this service.

    Note

    If the service you need isn't there, click Other services at the bottom of the list.

  3. Select the line with the data type.

  4. Click Uninstall in the window that opens. If you change your mind about deleting data, tap Cancel.

After deletion, almost all data immediately become unavailable. Yandex will store some types of data for a period of time as is required by law.

Learn more

Report a problem or ask a question

If you didn't find the answer to your question or want to report a problem, please contact support via the form below. We'll do our best to help you.

Feedback form

Setting up push notifications. You can disable certain categories of push notifications in the app settings. To disable all notifications from the app, go to the device's system settings. To learn more, see Help.