You're reading Help for the Yandex Start on Android. |
Yandex Start and user data (Android)
When you use the app, Yandex collects data and sends it to its servers. Yandex processes all data according to the terms of the Privacy Policy, Cookie Policy, and the Yandex Start for Mobile Devices User License Agreement.
To protect your data, please follow the general guidelines on protecting personal information.
If you have any questions or problems, please contact support.
What data does Yandex Start share?
Data type |
Reason for sharing |
How to disable sharing |
Location |
Improving search quality Generating:
|
You can turn off location sharing in your device's system settings. |
User's region |
Improving search quality Adapting app interface Generating:
|
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
Country code, operator code |
Improving search quality Generating push notifications * |
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
Time zone |
Adapting app interface. Generating push notifications *. |
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
Search history |
Generating search suggestions based on user interests Search personalization |
To disable it in Yandex Start:
|
Phrases you said |
Activation and work of Alice (voice assistant) |
You can turn off data sharing in the device's system settings. |
A photo from a camera or an image stored on your mobile device |
Image search |
The user sends the photo or image. You can turn off data sharing in the device's system settings. |
Information about likes and dislikes in Yandex Music |
Generating a music card Yandex Music personalization |
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
Data transfer type |
Adapting app operation for low-speed data transfer |
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
Wi-Fi parameters |
Determining user coordinates Ability to connect external devices |
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
Data transfer volume |
Improving app performance |
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
Device language |
Localization and adaptation of the app interface. Generating push notifications * |
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
Font size Screen orientation |
Adapting app interface |
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
Device specifications (model, manufacturer, OS name and version, and screen size) |
Improving app performance Adapting app interface. Generating push notifications * |
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
App crash reports |
Improving app performance |
Without this data, Yandex Start might not work correctly. If you don't want to share this data, don't use Yandex Start. |
Statistics (occasionally):
|
Сounting the total number of Yandex Start users and collecting other statistics. |
Alert The data is anonymized. The Yandex Start team uses it to analyze aggregated statistics. This doesn't threaten the security of your personal data.
|
|
Improving app features and personalization. |
To disable Reviews:
|
|
Save website ratings and comments. |
To disable Reviews:
|
If certain data collection can't be disabled in the app or device system settings, but you don't want to share that data, you need to delete Yandex Start.
Manage personal data
When you use Yandex services, they save your data, for example, your search queries. We store this data with utmost care and make sure it's well-protected. Our repositories comply with SOC 2, which is one of the most reliable international standards for managing user data.
You can manage your personal data on the Your data on Yandex page.
- Go to Your data on Yandex and make sure that you're logged in with the correct Yandex ID.
- Click Download data.
- Tap Create archive.
When the archive is ready, Yandex notifies you by email that you can download it. If you don't have a Yandex email, you have to check the archive loading status on the page.
Note
The archive is password-protected. To learn how to get a password and open the archive, go to Yandex ID Help.
-
Go to Your data on Yandex and make sure that you're logged in with the correct Yandex ID.
-
In the Delete data section, click the service name. You'll see a list of all data types that Yandex stores for this service.
Note
If the service you need isn't there, click Other services at the bottom of the list.
-
Select the line with the data type.
-
Click Uninstall in the window that opens. If you change your mind about deleting data, tap Cancel.
After deletion, almost all data immediately become unavailable. Yandex will store some types of data for a period of time as is required by law.
Learn more
Report a problem or ask a question
If you didn't find the answer to your question or want to report a problem, please contact support via the form below. We'll do our best to help you.
Feedback form
Setting up push notifications. You can disable certain categories of push notifications in the app settings. To disable all notifications from the app, go to the device's system settings. To learn more, see Help.