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My location is determined incorrectly

Make sure that:

  • You've granted the necessary permissions in your device settings.

  • Specify your region in the Yandex Start settings:

    Go to (profile picture) → App settings → Location. If Set manually is enabled and you have the wrong city there, enable Set automatically.

  • Allow Yandex Start to access your location.

If the problem persists, use the form below.