a very rude cashier and dispatcher and not competent bought a ticket for a daughter of 14 full years on the Aktobe Khromtau bus at 17:00 and they, together with the cashier, agreed that it was impossible for non-adults to be unaccompanied and left their daughter on the street, they were not allowed on the flight and did not make any attempts to contact us, they simply kicked off the bus.
Minor passengers under the age of 6 years are transported only accompanied by an adult passenger. According to paragraph 26 of Regulation No. 540, unaccompanied minor passengers are children on domestic and international flights between the ages of 6 and 16 who travel without parents and are not entrusted to any of the passengers.
Unaccompanied minors are not accepted for transportation from 23 to 6 a.m. in accordance with paragraph 5 of article 36 of the Law of the Republic of Kazakhstan dated August 8, 2002 "On the Rights of the Child in the Republic of Kazakhstan".
Disgusting attitude on the part of the operators. It is impossible to find out any information, they are just rude and drop calls. I ask the administration to pay attention to the incompetence of its employees!
Большой чистый зал с сиденьями. На улице тоже много сидений под навесом. Автобус в Оренбург идёт два раза в день, в 9 и 13. На выходных билеты могут быть распроданы, покупайте заранее. Розеток для подзарядки не нашел. Есть платный туалет для под-разрядки ;)
За багаж обязательно доплатить. 9600 тенге стоил билет до Оренбурга и 960 за багаж. Водитель пару раз делал остановки в туалет или магазин..