If you use an auto-generated tag to collect information about your Turbo pages, goals will be preset, so you don’t have to configure them in Yandex Metrica. For more information, see Yandex Direct Help.
If you linked your own tag to a Turbo page (to track clicks, for example), make sure to configure your goals in Yandex Metrica so you can track user actions.
The tag is installed incorrectly. For example, the CMS modified the tag code. Reinstall the tag or contact the support service for your CMS.
Broken scripts are preventing the Yandex Metrica tag from working on the site. You can check this in the browser console.
The recommendations did not help
Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.
This means that information is being transmitted to Yandex Metrica. However, the data might not be shown in reports for any of the following reasons:
Data is sent to a tag with a different number.
The Filters tab in the tag settings has overly strict filters defined. Remove unneeded filters.
The Filters tab in the tag settings has the Don’t count my sessions filter enabled. This means that the tag doesn't register your own sessions. Try accessing the site with your browser in “incognito” mode.
The recommendations did not help
Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.