How to create an issue

You can create issues in any of the available queues. Select the queue so that its subject corresponds to the issue's subject. If you do not know which queue to create your issue in, check with the project manager or your company's admin.

Each new issue is automatically assigned a key, which is a unique code that helps you easily find the issue. The issue key consists of the queue key and the issue number (for example, TEST-123). You'll find the key above the issue's title on the issue page.

You can use the key to navigate to an issue page via a link (for example, https://tracker.yandex.com/TEST-123) or link the issue by pasting its key in your comment or in the description of another issue.

Creating an issue

To create an issue:

1. Go to the home page .

2. Click in the bottom right corner.

3. Select the queue to create your issue in.

4. Choose how to create an issue:

   Standard method

   Using a form

   1. If you have issue creation forms set up in the queue, select No form.

   2. Enter the issue name and description. Use YFM markup to format text.

   3. Select an assignee for the issue.

   4. Click Create. A new issue page will open.

   5. Edit the issue details:

      • Under Parameters, specify the issue parameters such as type, priority, and deadline.

      • Under Links, add links to other issues or create sub-issues if needed.

   6. To attach files or images to an issue:

      1. Click the issue description, then select Edit.
      2. Tap and attach some files.

   1. If the queue is connected to Yandex Forms, select a form to create your issue.

   2. Fill in the fields and tap Submit.

   A new issue will be created based on the entered data.

You can also create a new issue on the page of an existing issue, under Links.

Creating a copy of an issue

To create a copy of an existing issue:

1. Open the issue that you want to copy.

2. Tap in the top right corner and select Copy issue.

3. Select the queue where you want to create a copy of the issue.

4. Choose the options for copying the issue:

   • To save the issue parameters, enable the Copy parameter values option. If some parameters are missing from the target queue (such as versions or components), they remain empty.

     If the issue has the local field values specified, they will be reset when copying the issue to a different queue.

   • To establish a link between the issue and its copy, enable the Link issues after copying option.

   • To add the files attached to the original issue to its copy, select Copy files and attachments.

5. Click Copy.

You can open the issue's copy from the notification bar at the bottom of the screen.