Terms and Conditions for providing a Discount on the Services performed due Products Offers from abroad and Bonuses
- 1. Terms and definitions
- 2. Purposes of Discounts and Bonuses
- 3. Incentive events held by the Customer
- 4. Joint Promotions
- 5. Terms and conditions and procedure for crediting Points to the Balance
- 6. Terms and conditions and procedure for granting the Service Discount and Bonuses
- 7. Other terms and conditions
(hereinafter referred to as the Terms and Conditions)
Publication date: 01.12.2025.
Effective date: 01.12.2025.
The Terms and Conditions are an integral part of the
Agreement for Product Offer Placement and Provision of the Contract Execution and/or Pre-booking Service Functionality for Goods supplied from abroad published at https://yandex.ru/legal/market_agreement_crossborder (hereinafter referred to as the Agreement). The Terms and Conditions shall not be applied separately.
The document is compiled in Russian (https://yandex.ru/legal/settlement_crossborder) and English (https://yandex.ru/legal/settlement_crossborder_eng). In case of discrepancies, the Russian text shall prevail.
1. Terms and definitions
Activation of the Promo Code — entering the Promo Code in the Order form on the Yandex Market marketplace or other action stipulated by the terms of use of the Promo Code.
Promotion — an event held by the Contractor to promote the Service and increase the number of active Users. The terms and conditions of the Promotion, its dates are determined by the Contractor at its own discretion.
Points — conditional units accrued to the Customer upon fulfillment of the conditions for participation in the Joint Promotions provided for in the Terms and Conditions, using which the Customer is granted a Discount on the Services and, if applicable, the Bonus. Points are awarded in accordance with the procedure stipulated by the Terms and Conditions, where 1 Point is equal to 1 Russian Ruble if the Customer selects Russian Rubles as the Agreement Currency. If the Customer selects the Agreement Currency other than Russian Rubles, 1 Point is equal to one monetary unit of the Agreement Currency chosen by the Customer.
Balance — a virtual account to record the Points accrued to the Customer under the Joint Promotions for each delivered Product in the Order (DELIVERED status) in the amount of the discount granted by the Customer to the User when the User placed the Order (User Discount). The Balance is used to provide the Customer with the Services Discount and, if applicable, the Bonus, by Points debiting.
Marketing Events — activities aimed at increasing consumer involvement and demand, increasing the volume of the Customer's Products sold on the Service, including stimulating Promotions, Joint Promotions and/or other activities to attract attention and increase the loyalty of both Users and the Customer.
Bonus — an incentive payment in the Agreement Currency made by the Contractor to the Customer for fulfillment by the Customer of the conditions of participation in the Joint Promotions stipulated by these Terms and Conditions.
Loyalty Program — a marketing event conducted and/or organized by the Contractor with the participation of third parties, aimed at promoting the Service and stimulating the sales of Products by increasing the number of active Users and maintaining their loyalty.
Promo Code — a specific string of characters that, when activated and used in accordance with the terms and conditions of the Promo Code (https://yandex.ru/legal/marketplace_promocode), entitles the User to the Discount.
User Discount — a discount on the Customer's Products and/or on the cost of the Customer's delivery services, provided to the User in the amount established by the terms and conditions of the Promotion and/or Loyalty Program, when placing an Order under the contract of sale of Products concluded with the Customer on the Yandex Market. The Discount shall not exceed the cost of the Products and is applied with or without Activation of the Promo Code in cases provided for by these Terms and Conditions.
Service Discount (or Discount for the Services) — a decrease in the cost of the Services provided in accordance with the Agreement, Yandex Market Promotion Terms and Conditions published at the link https://yandex.ru/legal/vendor_terms.
Joint Promotion — a marketing event conducted jointly by the Customer and the Contractor, whereby the Customer provides the User Discount and the Contractor provides the Customer with the Service Discount and, if applicable, the Bonus in the cases provided for in these Terms and Conditions.
User — for the purposes of the Terms and Conditions, shall have the meaning given in the Agreement.
Services (or Service) – services for placement of the Customer's Product Offers and provision to the Customer of the functionality enabling the User to conclude a contract of sale of the Customer's Products on the Yandex Market under the Agreement (hereinafter, for the purposes of the Terms and Conditions, referred to as the Placement Service), and, if applicable, the Services for the promotion of goods on the Yandex Market "Theca" service, the Services for the promotion on the Yandex Market (also referred to in the General Terms of the provision of promotion services as "Sales Boost"), the Services for the promotion on the Yandex Market Service (CRM Model), provided under the General Terms of the provision of promotion services, published at the link https://yandex.ru/legal/vendor_terms, (hereinafter referred to as the "Promotion Services"), available to the Customer for ordering.
2. Purposes of Discounts and Bonuses
2.1. The aim of the Yandex Market is to facilitate efficient information exchange between Users and the Customer. Specifically, it allows the Customer to place offers for Products on the Yandex Market, while Users can search for information about Products, learn the Customer's Product offers, and finalize sales contracts between Users and the Customer.
2.2. In order to ensure smooth and efficient operation of the Yandex Market, it is critical to consider the interests of both Users and the Customer:
a) The Users’ interests are to make more Product offers available on the Service at the most competitive pricing, as well as to increase their availability. A satisfying user experience guarantees recurring use of the Yandex Market and creates the required amount of demand for it;
b) The Customer's interests consist in increasing the demand for Product offers and, as a consequence, increasing the number of Orders. Securing the Customer's interests contributes to increasing its/his/her income from the sale of Products on the Service, maintaining loyalty to the Yandex Market and increasing the required number of Product offers on the Yandex Market.
2.3. In connection with the above, the key tasks of the Marketing Events conducted by the Contractor are:
a) boosting the Service's overall efficacy through various Marketing Events, including those that broaden the audience of the Service and advance demand for the Customer's Product offers;
b) ensuring a sufficient number of Products offers on the Service to satisfy the demand of the maximum number of Users;
c) promoting the Service among the Customers due to the high level of demand for Product offers;
d) improving the Service, ensuring reliability and continuity of its operation, extending the Service's availability to the greatest number of Users;
e) boosting Users' and Customer’s fidelity to the Service;
f) increasing the Service's recognizability among Users and the Customer.
2.4. The Contractor shall use various Marketing Events that offer the chance to award Bonuses and Discounts in the ways and circumstances stipulated by the Terms and Conditions.
3. Incentive events held by the Customer
3.1. If technically possible, the Contractor provides the Customer with the opportunity to independently and at the Customer's expense organize and hold incentive events on the Service aimed at promoting and stimulating sales of the Customer's Products on the Service by providing Users with discounts on the Customer's Products and/or on the cost of the Customer's delivery services for the Products.
If the Customer's Incentive event provides for the possibility of the Customer granting a discount to the User, such a discount is applied to the price of the Good specified in Russian Rubles and is provided in Russian Rubles. If the Customer has selected the Agreement Currency other than Russian Rubles, the conversion of the discount amount granted by the Customer to the User into the Agreement Currency is carried out at the Internal Rate set against the Russian Ruble on the Order Date.
3.2. To organize and hold the events specified in paragraph 3.1, the Customer fills in the mandatory conditions and creates rules for holding such events in the Customer's Personal Account, taking into account restrictions, including inter alia the restrictions to categories of Products, which the Contractor has the right to use with respect to any such events held on the Service.
4. Joint Promotions
4.1. The Contractor and the Customer have the right to conduct Joint Promotions, within which each Party acts in its own interests. Joint participation is secured by providing discounts on the cost of the Customer's Products and the Contractor's Services.
4.2. The list of Joint Promotions includes:
|
Type of Joint Promotion |
Description |
|
Discounts by Promo Code |
As part of activities to increase the Customers' loyalty to the Service, the Contractor shall grant Service Discounts, if the Customer grants Discounts to Users when Users activate Promo Codes: in accordance with the terms and conditions posted at: https://yandex.ru/legal/marketplace_promocode the Contractor shall provide the Users with Promo Codes to increase their loyalty to the Service. In addition, Promo Codes can be provided to the User to compensate for its/his/her negative experience of using the Service in case the User contacts the technical support service for such reasons as canceling an Order on the initiative of the Contractor or the Customer, violation of scheduled delivery dates, defects of the Products, etc. Discounts applied via a Promo Code are deducted from the price of the Goods, which is listed on the Service in Russian Rubles. The discount amount is granted to the User in Russian Rubles. The discount for the placement service is provided in the Agreement Currency. |
|
Discounts under Loyalty Programs |
As part of activities to increase the Customers' loyalty to the Yandex Market, the Contractor shall grant Service Discounts, if the Customer has granted Discounts to Users under the terms and conditions stipulated by the Loyalty Programs. The list of valid Loyalty Programs is available at https://yandex.ru/legal/marketplace_loyalty_programs. The Contractor shall inform the Customer about the procedure and the terms and conditions of granting Discounts to Users under Loyalty Programs in the Personal Account or by means of notifications to the e-mail specified in the Personal Account. Discounts under the Loyalty Programs are applied to the price of the Goods, which is listed on the Service in Russian Rubles. The discount amount is granted to the User in Russian Rubles. The discount for the placement service is provided in the Agreement Currency. |
|
Discounts in accordance with the terms and conditions of Promotions and/or other Marketing events held on the Service and aimed at promoting the Service and/or the Customer's Product offers |
As part of activities to increase the Customers' loyalty to the Yandex Market, the Contractor shall grant a Discount for the Services, if the Customer has granted Discounts to Users on the terms and conditions of Promotions and/or other Marketing events held on the Service and aimed at promoting the Service and/or the Customer's Product offers. The Contractor and the Customer shall have the right to determine the terms and conditions of such Promotions and Marketing events, including the list of Products, the amount and the terms and conditions of granting Discounts to Users, in the personal Account or by means of notifications to the e-mail specified in the Personal Account. The Discount for Services is provided in the Agreement Currency. |
4.3. The Contractor shall use the Joint Promotions specified in Section 4 of the Terms and Conditions to grant the Customer the Service Discount and, if applicable, the Bonuses on the terms and conditions specified in Sections 5 and 6 of the Terms and Conditions.
5. Terms and conditions and procedure for crediting Points to the Balance
5.1. The Contractor shall credit Points to the Customer’s Balance if the Products in the Order for which the Customer has granted a Discount to the User in accordance with clause 4.2. of the Terms and Conditions have been paid for on the Service and such Order has been assigned the status "Delivered" (Transferred to the Consumer).
5.2. If the Customer has granted a Discount to the User in accordance with clause 4.2. of the Terms and Conditions (except for the User's Discounts under the "Green Prices" Loyalty Program), the number of Points credited to the Balance shall be equivalent to the amount of the corresponding User's Discount granted by the Customer (at the rate: if the Customer selects the Russian Ruble as the Agreement Currency, 1 Point equals 1 Russian Ruble; if the Customer selects the Agreement Currency other than the Russian Ruble, 1 Point equals one monetary unit of the Agreement Currency chosen by the Customer).
5.3. If the Customer has granted a Discount to the User under the "Green Prices" Loyalty Program, the number of Points credited to the Balance shall be determined as the product of the interest rate of 0.3% by the unit price of each Product set by the Customer on theYandex Market, taking into account any other discounts and applicable taxes, in respect of which the Customer has granted a Discount to the User (at the rate: if the Customer selects the Russian Ruble as the Agreement Currency, 1 Point equals 1 Russian Ruble; if the Customer selects the Agreement Currency other than the Russian Ruble, 1 Point equals one monetary unit of the Agreement Currency chosen by the Customer).
5.4. If the User withdraws or cancels the Order for any reason, the Balance shall not be replenished.
5.5. In case the Product is returned by the User, the Customer's Balance shall be changed in the following order:
a) the amount equivalent to the amount of the Discount for the placement service shall be credited to the Customer's Balance upon acceptance of the returned Products by the Contractor;
b) the amount equivalent to the amount of the User’s Discount shall be debited from the Customer's Balance when the funds are returned to the User.
6. Terms and conditions and procedure for granting the Service Discount and Bonuses
6.1. Service Discount and Bonus under Joint Promotions
6.1.1. The Contractor shall grant the Customer the Service Discount and, if applicable, the Bonus based on the number of Points credited to the Customer's Balance as a result of granting Discounts to the Users specified in clause 4.2. of the Terms and Conditions.
6.1.2. The Contractor shall independently determine the order in which the Discount on Services is provided. The Service Discount and, if applicable, the Bonus shall be calculated as follows:
6.1.2.1. The amount of the Placement Service Discount may not exceed 99% of the cost of the Placement Services rendered to the Customer in respect of each unit of the Customer's Product Offer in the Reporting Period.
6.1.2.2. The amount of the Discount on Promotion Services specified in the General Terms and Conditions for the Provision of Promotion Services, published at https://yandex.ru/legal/vendor_terms/ru/, is determined as follows:
6.1.2.2.1. The Amount of the Discount for the Product Promotion Service on the Yandex Market "Theca" service may not exceed 99% of the cost of this service rendered to the Customer in the Reporting Period under the terms of the Agreement in relation to each product and/or Product Offering or group of Products and/or Product Offerings and the number of their impressions in the active window of the browser or mobile application or, if applicable, an additional agreement/terms of the promotion.
6.1.2.2.2. The amount of the Discount for the Yandex Market Promotion Service (also referred to in the General Terms of the provision of promotion services as "Sales Boost") may not exceed 99% of the cost of this service rendered in the Reporting Period under the terms of the Agreement for each Product and/or Product Offering or group of Products and/or Product Offerings and the number of their impressions in the active window of the browser or mobile application or, if applicable, an additional agreement/terms of the promotion.
6.1.2.2.3. The amount of the Discount for the Services for the promotion on the Yandex Market Service (CRM Model) may not exceed 99% of the cost of this service rendered in the Reporting Period under the terms of the Agreement for in relation to each display of the Product Offering for which a Bid is assigned or, if applicable, an additional agreement/terms of the promotion.
6.1.2.3. The total cost of the Services rendered to the Customer in the Reporting Period shall be specified in the Certificate taking into account the Service Discount. The amount of the granted discount shall be determined by the analytical statistics of the Yandex Market according to the results of the Reporting Period.
6.1.2.2. The amount remaining on the Customer's Balance after granting the Service Discount according to the results of the Reporting Period (if applicable) shall be considered as the Bonus and shall be paid to the Customer in the Agreement Currency in the manner and within the terms stipulated in Appendix No. 2 of the Yandex Market Terms of Service (https://yandex.ru/legal/cpa_service_agreement), Appendix No. 4 of the Yandex Market Marketplace Service Terms and Conditions for Customers placing offers for Products from abroad (https://yandex.ru/legal/marketplace_crossboard_terms), taking into account clause 4.6 of the Agreement.
6.1.3. The final amount of the Bonus shall be specified in the Report on Assignment Progress, Mutual Set-Off and Other Payments executed in accordance with the Agreement for the relevant Reporting Period.
6.1.4. If at the end of the Reporting Period, in the case stipulated in cl. 5.5 of the Terms and Conditions, the amount equivalent to the amount of the User's Discount to be debited from the Customer's Balance exceeds the amount equivalent to the amount of the User's Discount credited to the Customer's Balance in the manner provided by clause. 4.1 of the Terms and Conditions, the Contractor shall be entitled to deduct the resulting difference (in the Agreement Currency) from the funds received by the Contractor from the Consumers when fulfilling the Assignment in accordance with Appendix No. 2 of the Yandex Market Terms of Service (https://yandex.ru/legal/cpa_service_agreement), Appendix No. 4 of the Yandex Market Marketplace Service Terms and Conditions for Customers placing offers for Products from abroad (https://yandex.ru/legal/marketplace_crossboard_terms).
7. Other terms and conditions
7.1. In all matters not covered by the Terms and Conditions, the Parties shall be governed by the terms and conditions of the Agreement.
Previous version of the document: https://yandex.ru/legal/settlement_crossborder_eng/03092025
Previous version of the document: https://yandex.ru/legal/settlement_crossborder_eng/01102024