A good bus station in our city, spacious. It's clean, there are toilets outside. Waiting areas, cafes nearby, inside. There are big breaks in popular destinations. And there is no notification system, which is a big minus. The poor in small towns, that's why everything is so!
It's terrible, dirty, someone threw up in the hall and no one cleaned, the shops are not open at 19.00
And the most interesting thing is that the dispatcher did not say the schedule correctly and even gave incorrect information on the phone.